At CHISOONBANNER, we value your trust and strive to deliver every order quickly and securely. This Shipping Policy outlines how we process and deliver purchases made through our online store.
Shipping Options & Delivery Times
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United States Orders
We provide free standard shipping on all orders within the U.S.
Estimated delivery time: 5–8 business days after your order has been processed. -
Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order ships, you will receive a confirmation email with a tracking number. -
Shipping Carriers
We partner with reliable carriers such as USPS, UPS, or FedEx to ensure safe and timely delivery.
International Shipping
At this time, CHISOONBANNER only ships within the United States. We do not offer international shipping.
Shipping Fees
- U.S. Orders: Always free shipping.
- No hidden handling or delivery charges apply.
Taxes & Duties
We do not charge any sales tax on orders placed through our website. All U.S. customers enjoy tax-free shopping.
Order Tracking
Once your order is shipped, you will receive an email with a tracking link. You can use this link to monitor your shipment directly on the carrier’s website.
Incorrect Address Disclaimer
Please double-check your shipping address at checkout. CHISOONBANNER is not responsible for lost or delayed packages caused by incomplete or incorrect addresses.
Delivery Delays
We strive to deliver orders on time, but occasional delays may occur due to weather conditions, carrier issues, or peak shopping seasons. CHISOONBANNER is not liable for such delays once the order has been dispatched.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact the carrier directly. CHISOONBANNER is not responsible for lost or stolen packages after confirmed delivery.
If you have any questions about this Shipping Policy, please contact our customer support team at sales@chisoonbanner.store .