Terms of service

Welcome to Chisoon Banner. By using our website or purchasing jewelry from us, you agree to the following Terms of Service.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from our store.

2. Products

Chisoon Banner sells jewelry products.
We strive for accuracy in product descriptions and photos but cannot guarantee exact colors or details due to display differences.
Product availability and prices may change without notice.

3. Orders & Payment

Orders must be placed through our website.
All prices are listed in USD unless otherwise stated.
Full payment is required before processing orders.
We reserve the right to cancel or refuse any order suspected of fraud or error.

4. Shipping & Delivery

Shipping costs and estimated delivery times are shown at checkout.
Delivery times are estimates and not guaranteed.
Customers are responsible for providing accurate shipping information.
International customers are responsible for customs duties and taxes.

5. Returns & Refunds

Please refer to our Return Policy for details.
Jewelry items must be returned unused, unworn, and in original packaging.
Certain items (such as custom or personalized jewelry) may not be eligible for return.
Refunds will be issued after inspection of returned products.

6. User Accounts

If you create an account, you are responsible for:

Keeping your login details secure
Providing accurate and current information
Notifying us immediately of unauthorized use

We are not liable for losses caused by unauthorized account activity.

7. Intellectual Property

All content on chisoonbanner.store (including images, designs, logos, and text) is owned by Chisoon Banner and may not be reproduced without permission.